They realize that chatbots are a great initial point of contact. They’re looking for ways to engage their customers well, without endangering the health of their employees.īusinesses know that they can’t handle all their customers’ queries over the phone, because their customer service representatives are working from home. Businesses are investing heavily in conversational intelligence. In many ways, it will also help us conserve time, energy, and money.īut, with the COVID-19 crisis and the lockdowns, the demand for conversational intelligence is going up. AI technology will help us live happier and healthier life.

With more technical advancements, AI and related applications will fulfill the promise that computers would make our lives easier. Technology will soon be indispensable in most households. Moreover, artificial intelligence has made its way into many homes. The same survey discovers that just one out of 20 companies has integrated chatbots in its processes or offerings. On average, three out of four executives believe that artificial intelligence will allow them to open up new business ventures, and 85 percent believe that applying AI technology offers a competitive market advantage. Most companies are very close to integrating AI chatbots into their day-to-day operations but have not made the transition yet. Intelligent Virtual Assistant - What’s the difference & Why Care? Chatbots As Medical Assistants In COVID-19 PandemicĤ. Automated vs Live Chats: What will the Future of Customer Service Look Like?ģ. How Conversational AI can Automate Customer ServiceĢ. As a result, people will communicate with chatbots presently, as they would interact with people. Chatbots have fewer limitations on what they can accomplish as AI technology gets stronger and more powerful each year. While we’re bound by gradual biological evolution, the sky is the limit with artificial intelligence. Whether it’s a virtual assistant like Alexa, Siri, or Google Assistant, or a charming chatbot assistant like Enbo, an AI-powered chatbot, they support us in all kinds of situations, answering any of our questions instantly.Ĭhatbots are here to stay. These are not only convenient tools used to distribute mundane tasks and cut costs, but they are also an abundant multiplier creating new quality. The technology helps them sort out their problems, address concerns and provide seamless support.‍ The future of AI techĪrtificial intelligence is everywhere, and so are chatbots.

They are targeting social media platforms - Facebook, Instagram, WhatsApp, Twitter, etc, and are introducing voice assistants like Google Home.Ĭonversational AI systems offer a more straightforward and direct pipeline for customers. Businesses are using Conversational AI to automate customer-facing touchpoints everywhere.

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